Global everyday essentials, delivered across India.

Yes. Zetroo sources products from trusted suppliers and sells them in their original manufacturer packaging. Product details, brand information and specifications are provided on each product page. If you have any questions about a specific product, please contact our support team before ordering.

Orders are processed within 2–4 business days and delivered within 15–18 business days after dispatch.

The total estimated delivery time is 17–22 business days from the order date, including processing and transit.

Zetroo offers free standard shipping across India. All applicable taxes and any import duties are included in the checkout total, with no additional customs charges or standard delivery fees collected upon delivery.

Delivery timelines may vary depending on your location, courier operations, and public holidays.

Zetroo offers a 7-day replacement guarantee for eligible products that arrive damaged, defective, incorrect, incomplete, expired, or with missing items. Please report any eligible issue within 7 calendar days of delivery with your order details and supporting photographs or videos, where available.

Each eligible order generally qualifies for one complimentary replacement. For approved returns, we arrange free pickup with no return shipping or restocking fees.

Change-of-mind returns are not accepted. Opened or used products are generally non-returnable unless an eligible product issue exists or applicable law requires otherwise.

If a suitable replacement is unavailable, an eligible refund may be issued. Please refer to our Return & Refund Policy for full details.

Our support team can assist with product questions, orders, shipping, replacements, and refunds. Contact us at support@zetroo.com or call +91 7569889047. You can also reach us through the Contact Us page on our website.

We accept UPI, major credit and debit cards, RuPay, and other supported payment options available at checkout. Payments are securely processed through Razorpay.

You may request a change or cancellation within 24 hours of placing your order or before it is dispatched, whichever comes first. To request a cancellation, email support@zetroo.com with your Order ID. Once the order has been shipped, it cannot be changed or cancelled.

Products with applicable expiry or best-before dates display this information on their packaging or labels.

If you receive a product that is already expired or past its best-before date, please contact our support team within 7 calendar days of delivery with your order details and photographs showing the date label.

We will review the issue and arrange an eligible replacement or refund in accordance with our Return & Refund Policy.